Updated September 2026
Email [email protected] and a human will read it. Include your app version, which platform, and what you expected to happen. Below are the questions that come up most.
In a folder of markdown files you own. On the Mac it is
~/scheduler. You can open, edit, back up or version control
them yourself, and the app picks up external edits live.
Yes. Your fourteen-day trial belongs to you rather than to a machine, so it starts when you sign in — with Apple or Google, no password to invent. The account is also what syncs your Mac and your phone. See the privacy page for exactly what that stores.
Nothing happens to them. They are markdown files in your own folder, and Daymetric does not touch, lock, move or encrypt them when a trial or a subscription ends — not on expiry, not on account deletion. The app keeps opening, keeps showing your day and your log, and keeps exporting everything. What stops is writing: adding, completing, editing and deferring, until you subscribe again. If you never do, the folder still opens in TextEdit with every server we run gone.
Both devices need to be signed in to the same account. If a file was edited in two places before syncing, Daymetric merges both rather than picking a winner, so nothing is lost.
It cannot read your files. Usually the folder moved, or macOS evicted iCloud files to save space. Open Setup to see which folder it is actually reading and whether it is local or in the cloud.
Daymetric registers its MCP server with Claude Code, Claude Desktop, Cursor and Codex at launch. Restart your agent after installing so it reconnects. Setup has a status board showing which agents are wired.
Setup, then the account panel, then delete. It removes your account and every synced file immediately. The files on your own devices stay where they are.
Daymetric keeps a local index of your folder so it can show what
changed and when. It is a cache, not your data. Quit Daymetric,
delete ~/Library/Application Support/Daymetric/vaults,
reopen — it rebuilds from your folder and nothing is lost.
Write to [email protected] within 14 days of a charge and we refund it, no reason needed and no questions asked. After 14 days, write anyway — if Daymetric did not do what you expected, we would rather refund you than keep it.
Cancelling stops the next charge and leaves the one you already paid running to the end of its period. You can cancel from Settings › Billing in the app, or by writing to us. A purchase made once does not renew, so there is nothing to cancel. Purchases made on iPhone are handled by Apple, under Apple's own refund process, which we cannot override.
None of this affects your files. See what happens to your tasks if you stop paying.
Send the app version, your macOS or iOS version, and what you did just
before it went wrong. If a task looks mangled, paste the line from
todos.md as it is on disk. That single line usually explains
it faster than a screenshot.
If you have found something with security implications, please write to [email protected] before disclosing it publicly.
General support:
[email protected]
Privacy requests:
[email protected]
Daymetric